Inside Sales/CSR

JOB DESCRIPTION

Inside Sales Executive Responsibilities:

  • Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
  • Actively sourcing new sales opportunities through cold-calling and emailing.
  • Developing in-depth knowledge of product features and benefits.
  • Utilizing virtual meetings to build relationships with new customers.
  • Processing customers’ purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
  • Advising customers on suitable product selection based on their needs and specifications.
  • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
  • Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
  • Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Inside Sales Executive Requirements:

  • High school diploma or GED.
  • Bachelor’s degree in business administration or management, marketing, or related field is preferred.
  • Proficiency in all microsoft office applications and customer relationship management (CRM) software.
  • Proven sales experience.
  • Strong analytical and problem-solving skills.
  • Excellent negotiation and consultative sales skills.
  • Effective communication skills.
  • Exceptional customer service skills.

LOCATION

Shreveport, Louisiana 71107

PAY

$13-16