Responsibilities:

• Managing patient accounts and preparing invoices.
• Inputting patient information and maintaining up-to-date records of patient data using computer software.
• Ensuring that the patients receive the accounts.
• Performing administrative tasks such as answering phone calls and responding to emails.
• Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients.
• Following up with patients on accounts that are late as well as those which are seriously overdue.
• Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws.
• Improving job knowledge and skills by networking and staying abreast of medical service rates to ensure up-to-date billing.
• Ensuring that patient records, accounts, and payments are meticulously handled.
• Keeping all patient records confidential.

Requirements:

• A high school diploma or GED.
• At least 2 years of administrative experience in a medical or healthcare setting.
• Associate degree in accounting, business, or economics may be preferred.
• Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff.
• Above-average organizational skills to be able to locate files or patient records speedily.
• Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately.
• The ability to process cash or credit card payments.
• Proficiency in account data input to prepare statements for patients.
• Knowledge of medical coding procedures.